Resolved after 4 hours 47 minutes, affecting Bitso Mobile 📱, on April 10, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Apr 10, 2026, 12:47 AM UTC
We have identified an issue with the mobile app that is currently causing the portfolio tab to appear as a blank screen for users on app versions older than 4.13. Our engineering team is actively working to resolve this. We apologize for the inconvenience caused. ---------------------------------------- Hemos identificado un problema en la aplicación móvil que está causando que la pestaña de portafolio aparezca en blanco para los usuarios con versiones anteriores a la 4.13. Nuestro equipo de ingeniería está trabajando activamente para resolverlo. Lamentamos los inconvenientes causados.
- monitoring Apr 10, 2026, 04:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 05:34 AM UTC
This incident has been resolved.
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