Resolved after 4 hours 20 minutes, affecting Bitso Trading Engine 🚀, on May 8, 2026.
We're currently experiencing intermittent issues with the conversions feature due to an outage with one of our providers. Some conversions may fail or take longer than usual to complete. Our team is actively working to restore full service. We apologize for any inconvenience this may cause and appreciate your understanding. For further assistance, please contact our Customer Support team at https://support.bitso.com/
Affected components
Update timeline
- investigating May 08, 2026, 04:44 AM UTC
We're currently experiencing intermittent issues with the conversions feature due to an outage with one of our providers. Some conversions may fail or take longer than usual to complete. Our team is actively working to restore full service. We apologize for any inconvenience this may cause and appreciate your understanding. For further assistance, please contact our Customer Support team at https://support.bitso.com/
- resolved May 08, 2026, 09:04 AM UTC
This incident has been resolved.
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