Resolved after 4 hours 28 minutes, affecting Bitpanda Android app and Bitpanda iOS app and 1 more, on October 20, 2025.
One of our partners is experiencing a global outage on their side which might impact our services. We are monitoring the situation and we are working closely with AWS in order for the issue to be resolved.
Affected components
Bitpanda Android appBitpanda iOS appBitpanda Web Application (https://web.bitpanda.com)Bitpanda Login ServiceBitpanda StakingNetworkingNotification service (SMS/Calls/Emails/Push)Payment methodsPayout methodsUser Verification Service
Update timeline
- monitoring Oct 20, 2025, 08:36 AM UTC
One of our partners is experiencing a global outage on their side which might impact our services. We are monitoring the situation and we are working closely with AWS in order for the issue to be resolved.
- resolved Oct 20, 2025, 01:05 PM UTC
This incident has been resolved.
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