Bitpanda incident

SMS Delivery issues to Telekom Deutschland phone numbers

Resolved after 2 days 2 hours, affecting Notification service (SMS/Calls/Emails/Push), on November 11, 2025.

investigating Nov 11, 2025, 12:55 PM UTC

We are currently experiencing SMS delivery disruptions affecting the Telekom Deutschland network. Our team is actively collaborating with our delivery partners to resolve the issue as soon as possible. For any urgent matters or assistance, please contact Customer Care.

Started
Nov 11, 2025, 12:55 PM UTC
Resolved
Nov 13, 2025, 03:40 PM UTC
Duration
2d 2h
Detected by Pingoru
Nov 11, 2025, 12:55 PM UTC

Affected components

Notification service (SMS/Calls/Emails/Push)

Update timeline

  1. investigating Nov 11, 2025, 12:55 PM UTC

    We are currently experiencing SMS delivery disruptions affecting the Telekom Deutschland network. Our team is actively collaborating with our delivery partners to resolve the issue as soon as possible. For any urgent matters or assistance, please contact Customer Care.

  2. resolved Nov 13, 2025, 03:40 PM UTC

    This incident has been resolved.

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