Bitpanda incident

Webapp - withdrawal e-mail confirmation issues

Resolved after 14 hours 36 minutes, affecting Bitpanda Web Application (https://app.bitpanda.com), on October 29, 2026.

investigating Oct 29, 2026, 08:49 PM UTC

We're investigating reports of non-functional withdrawal confirmation links related to the Web application. We advise affected users to open withdrawal confirmation links on their mobile phones while we work on resolving the issue. We apologize for the inconvenience this issue might cause.

Started
Oct 29, 2026, 08:49 PM UTC
Resolved
Oct 30, 2026, 11:25 AM UTC
Duration
14h 36m
Detected by Pingoru
Oct 29, 2026, 08:49 PM UTC

Affected components

Bitpanda Web Application (https://app.bitpanda.com)

Update timeline

  1. investigating Oct 29, 2026, 08:49 PM UTC

    We're investigating reports of non-functional withdrawal confirmation links related to the Web application. We advise affected users to open withdrawal confirmation links on their mobile phones while we work on resolving the issue. We apologize for the inconvenience this issue might cause.

  2. resolved Oct 30, 2026, 11:25 AM UTC

    This incident has been resolved.

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