Resolved after 5 days 2 hours, affecting Notification service (SMS/Calls/Emails/Push), on June 5, 2025.
A fix has been implemented for the SMS delivery issues. We are seeing significant improvements, with affected messages occurring less frequently. We will continue to monitor the situation closely to ensure full resolution.
Affected components
Update timeline
- investigating Jun 05, 2025, 01:22 PM UTC
We're currently investigating reports of users not receiving SMS notifications or codes, particularly for Austrian (AT) and German (DE) phone numbers. Our team is actively working on this issue. We'll provide an update as soon as more information is available.
- investigating Jun 06, 2025, 09:06 AM UTC
A fix has been implemented for the SMS delivery issues. We are seeing significant improvements, with affected messages occurring less frequently. We will continue to monitor the situation closely to ensure full resolution.
- resolved Jun 10, 2025, 03:49 PM UTC
This incident has been resolved.
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