Resolved after 7 days 1 hour, affecting Bitpanda iOS app, on June 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Bitpanda iOS app
Update timeline
- investigating Jun 20, 2025, 09:49 AM UTC
We are aware of an issue affecting user verifications on iOS. We advise affected users to finish verification on different platforms ( Android, Webapp). We sincerely apologise for the inconvenience this caused.
- monitoring Jun 23, 2025, 09:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 27, 2025, 11:15 AM UTC
This incident has been resolved.
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