Bitpanda incident

Delays in Processing Savings Plan Deposits

Resolved after 3 days 18 hours, affecting Payment methods, on September 29, 2025.

investigating Sep 29, 2025, 05:43 PM UTC

We are currently experiencing delays in the processing of some savings plan deposits due to an ongoing technical issue with one of our service partners. We’re actively working with our partner to restore normal operations and will provide updates as soon as we have more information.

Started
Sep 29, 2025, 05:43 PM UTC
Resolved
Oct 03, 2025, 12:23 PM UTC
Duration
3d 18h
Detected by Pingoru
Sep 29, 2025, 05:43 PM UTC

Affected components

Payment methods

Update timeline

  1. investigating Sep 29, 2025, 05:43 PM UTC

    We are currently experiencing delays in the processing of some savings plan deposits due to an ongoing technical issue with one of our service partners. We’re actively working with our partner to restore normal operations and will provide updates as soon as we have more information.

  2. resolved Oct 03, 2025, 12:23 PM UTC

    This incident has been resolved.

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