BitGo incident

Missing Orderbook Data in Test Environment

Resolved after 3 hours 18 minutes, affecting BitGo Trust and BitGo Singapore and 1 more, on August 24, 2026.

investigating Aug 24, 2026, 08:07 PM UTC

This additionally prevents some types orders from being placed, because they are part of order-book data.

Started
Aug 24, 2026, 08:07 PM UTC
Resolved
Aug 24, 2026, 11:25 PM UTC
Duration
3h 18m
Detected by Pingoru
Aug 24, 2026, 08:07 PM UTC

Affected components

BitGo TrustBitGo SingaporeBitGo EuropeTestnetBitGo MENA

Update timeline

  1. investigating Aug 24, 2026, 08:07 PM UTC

    This additionally prevents some types orders from being placed, because they are part of order-book data.

  2. resolved Aug 24, 2026, 11:25 PM UTC

    This incident has been resolved.

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