BitGo incident

Issues Processing ZEC Custodial or External Trading Account Withdrawals

Major Vendor's status page →

Resolved after 3 days 4 hours, affecting ZCash, on November 28, 2025.

identified Dec 01, 2025, 02:43 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 28, 2025, 08:41 PM UTC
Resolved
Dec 02, 2025, 01:41 AM UTC
Duration
3d 4h
Detected by Pingoru
Nov 28, 2025, 08:41 PM UTC

Affected components

ZCash

Update timeline

  1. investigating Nov 28, 2025, 08:41 PM UTC

    Our team has identified the issue and currently investigating it.

  2. identified Dec 01, 2025, 02:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 02, 2025, 01:41 AM UTC

    This incident has been resolved.

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