Resolved after 3 hours 50 minutes, affecting Bitcoin (V1) and Bitcoin and 1 more, on December 23, 2025.
New deposits and withdrawals are processing normally. We are now working through a backlog of previously delayed transactions to ensure all are confirmed.
Affected components
Update timeline
- investigating Dec 23, 2025, 08:49 AM UTC
We are currently investigating this issue.
- investigating Dec 23, 2025, 09:09 AM UTC
Withdrawals are successful on-chain, however, BitGo UI status updates and confirmations are currently delayed.
- identified Dec 23, 2025, 09:40 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 23, 2025, 10:11 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 23, 2025, 11:01 AM UTC
New deposits and withdrawals are processing normally. We are now working through a backlog of previously delayed transactions to ensure all are confirmed.
- resolved Dec 23, 2025, 12:39 PM UTC
This incident has been resolved.
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