BitGo incident

Issue Affecting New User Sign-Ups

Resolved after 3 hours 35 minutes, affecting Platform, on January 30, 2026.

monitoring Jan 30, 2026, 11:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 30, 2026, 08:05 AM UTC
Resolved
Jan 30, 2026, 11:41 AM UTC
Duration
3h 35m
Detected by Pingoru
Jan 30, 2026, 08:05 AM UTC

Affected components

Platform

Update timeline

  1. investigating Jan 30, 2026, 08:05 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 11:41 AM UTC

    This incident has been resolved.

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