BitGo incident

Issue with approval-required withdrawals for TSS wallets in the classic UI

Resolved after 1 hour 49 minutes, affecting Platform, on April 17, 2026.

identified Apr 17, 2026, 06:03 AM UTC

We are working on a fix. Withdrawals for TSS wallets remain unaffected on the new UI. The impact is limited to the classic UI.

Started: Apr 17, 2026, 05:42 AM UTC
Resolved: Apr 17, 2026, 07:32 AM UTC
Duration: 1h 49m
Detected by Pingoru: Apr 17, 2026, 05:42 AM UTC

Affected components

Platform

Update timeline

investigating Apr 17, 2026, 05:42 AM UTC

We are currently investigating this issue.
investigating Apr 17, 2026, 05:42 AM UTC

We are continuing to investigate this issue.
identified Apr 17, 2026, 06:03 AM UTC

We are working on a fix. Withdrawals for TSS wallets remain unaffected on the new UI. The impact is limited to the classic UI.
resolved Apr 17, 2026, 07:32 AM UTC

This incident has been resolved.

Your product runs on more than BitGo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.