Resolved after 4 minutes, affecting Platform, on May 12, 2026.
We are currently investigating an issue affecting users required to complete IP address verification during login. Some users may be unable to access their accounts at this time. New user sign-ups and account verifications are also impacted by this issue.
Affected components
Platform
Update timeline
- investigating May 12, 2026, 08:55 AM UTC
We are currently investigating an issue affecting users required to complete IP address verification during login. Some users may be unable to access their accounts at this time. New user sign-ups and account verifications are also impacted by this issue.
- resolved May 12, 2026, 09:00 AM UTC
This incident has been resolved.
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