BitGo incident

Issues with wallet viewer permissions

Resolved after 4 hours 3 minutes, affecting API and Wallets and 1 more, on April 20, 2026.

monitoring Apr 20, 2026, 11:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 20, 2026, 07:38 PM UTC
Resolved
Apr 20, 2026, 11:41 PM UTC
Duration
4h 3m
Detected by Pingoru
Apr 20, 2026, 07:38 PM UTC

Affected components

APIWalletsPlatformStaking

Update timeline

  1. investigating Apr 20, 2026, 07:38 PM UTC

    We are currently investigating the issue

  2. investigating Apr 20, 2026, 07:39 PM UTC

    We are currently investigating the issue, withdrawals may be affected as well.

  3. investigating Apr 20, 2026, 07:41 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 20, 2026, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Apr 20, 2026, 09:41 PM UTC

    We are actively working on the fix.

  6. identified Apr 20, 2026, 11:18 PM UTC

    We are actively working on the fix - ETA ~20 minutes

  7. monitoring Apr 20, 2026, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Apr 20, 2026, 11:41 PM UTC

    This incident has been resolved.

Your product runs on more than BitGo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →