Bitdefender GravityZone incident

Link Scan network timeout

Resolved after 2 hours 56 minutes, affecting Email Security and Email Security and 1 more, on October 3, 2025.

investigating Oct 03, 2025, 12:09 PM UTC

We are currently investigating an issue impacting the Link Scan feature that returns "Network timeout" on some emails. We will provide further updates as soon as we have more information.

Started
Oct 03, 2025, 12:09 PM UTC
Resolved
Oct 03, 2025, 03:05 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 03, 2025, 12:09 PM UTC

Affected components

Email SecurityEmail SecurityEmail Security

Update timeline

  1. investigating Oct 03, 2025, 12:09 PM UTC

    We are currently investigating an issue impacting the Link Scan feature that returns "Network timeout" on some emails. We will provide further updates as soon as we have more information.

  2. resolved Oct 03, 2025, 03:05 PM UTC

    This incident has been resolved.

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