Resolved after 2 hours 13 minutes, affecting Website and iOS App and 1 more, on January 9, 2026.
Some customers are being automatically logged out after logging into their account. We are actively investigating and working toward a fix. In the meantime we suggest trying an alternate device/browser/OS.
Affected components
WebsiteiOS AppAndroid App
Update timeline
- investigating Jan 09, 2026, 03:51 PM UTC
Some customers are being automatically logged out after logging into their account. We are actively investigating and working toward a fix. In the meantime we suggest trying an alternate device/browser/OS.
- resolved Jan 09, 2026, 04:59 PM UTC
This incident has been resolved.
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