Resolved after 10 days 22 hours, affecting Trading Engine, on May 28, 2026.
We are continuing to investigate this issue.
Affected components
Trading Engine
Update timeline
- investigating May 28, 2026, 07:16 PM UTC
We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new
- investigating May 29, 2026, 01:29 PM UTC
We are continuing to investigate this issue.
- resolved Jun 08, 2026, 05:36 PM UTC
This issue is now resolved.
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