Resolved after 1 hour 24 minutes, affecting iOS App and Android App, on December 2, 2024.
We're aware that some users are experiencing issues logging in to our mobile app. At the moment, we recommend signing in through a web browser to access your account. Our team is actively investigating the issue and working to resolve it as quickly as possible. Rest assured, all user funds remain safe and secure.
Affected components
Update timeline
- identified Dec 02, 2024, 01:22 AM UTC
We're aware that some users are experiencing issues logging in to our mobile app. At the moment, we recommend signing in through a web browser to access your account. Our team is actively investigating the issue and working to resolve it as quickly as possible. Rest assured, all user funds remain safe and secure.
- resolved Dec 02, 2024, 02:47 AM UTC
This incident has been resolved.
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