Bitbuy incident

SMS Login Disruption

Resolved after 21 minutes, affecting Text Messages (SMS), on June 11, 2025.

investigating Jun 11, 2025, 03:51 PM UTC

We are currently investigating login issues with SMS-based authentication codes. Our team is actively investigating the matter and working toward a resolution. We appreciate your patience during this time and will provide updates as they become available. NOTE: Authenticator app users (e.g. Google Authenticator, Microsoft Authenticator, etc.) can still access their accounts as usual.

Started
Jun 11, 2025, 03:51 PM UTC
Resolved
Jun 11, 2025, 04:13 PM UTC
Duration
21m
Detected by Pingoru
Jun 11, 2025, 03:51 PM UTC

Affected components

Text Messages (SMS)

Update timeline

  1. investigating Jun 11, 2025, 03:51 PM UTC

    We are currently investigating login issues with SMS-based authentication codes. Our team is actively investigating the matter and working toward a resolution. We appreciate your patience during this time and will provide updates as they become available. NOTE: Authenticator app users (e.g. Google Authenticator, Microsoft Authenticator, etc.) can still access their accounts as usual.

  2. resolved Jun 11, 2025, 04:13 PM UTC

    This incident has been resolved. Thank you for your patience and understanding!

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