BIM Track incident

Website pages not loading, caused by Azure issue

Resolved on October 30, 2025.

monitoring Oct 30, 2025, 12:33 AM UTC

Oct 29, 20:33 EDT Resolved - This incident has been resolved. Oct 29, 18:07 EDT Monitoring - Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered. Oct 29, 14:27 EDT Identified - A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version. Oct 29, 12:25 EDT Investigating - Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.

Started
Oct 30, 2025, 12:33 AM UTC
Resolved
Oct 30, 2025, 12:33 AM UTC
Duration
–
Detected by Pingoru
Oct 30, 2025, 12:33 AM UTC

Update timeline

  1. monitoring Oct 30, 2025, 12:33 AM UTC

    Oct 29, 20:33 EDT Resolved - This incident has been resolved. Oct 29, 18:07 EDT Monitoring - Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered. Oct 29, 14:27 EDT Identified - A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version. Oct 29, 12:25 EDT Investigating - Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.

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