Resolved after 1 day 5 hours, affecting Big Ideas Math Web Site, on August 21, 2025.
A fix has been implemented for reporting issues and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 21, 2025, 03:58 PM UTC
We are currently investigating the issue.
- investigating Aug 21, 2025, 09:19 PM UTC
Any reports containing assignments that are partially completed are not loading correctly. This can cause other reports to also fail occasionally. We are continuing to investigate solutions to this issue. Until then, assignments can be created and taken safely with no data lost.
- identified Aug 22, 2025, 01:25 PM UTC
We have identified the probable cause of the issue and are working internally and with our partners towards resolution. There will continue to be issues viewing reports or lists of assignments that are currently in-progress and will continue to intermittently affect other reporting or assignment interactions.
- identified Aug 22, 2025, 08:37 PM UTC
A fix has been implemented for reporting issues and we are monitoring the results.
- monitoring Aug 22, 2025, 08:45 PM UTC
A fix has been implemented for reporting issues and we are monitoring the results.
- resolved Aug 22, 2025, 09:00 PM UTC
The reporting issue is resolved. Thank you for your patience.
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