Bigeye incident

Elevated API Errors

Major Vendor's status page →

Resolved after 1 hour 21 minutes, affecting API and UI, on February 17, 2026.

monitoring Feb 17, 2026, 05:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 17, 2026, 04:10 PM UTC
Resolved
Feb 17, 2026, 05:32 PM UTC
Duration
1h 21m
Detected by Pingoru
Feb 17, 2026, 04:10 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Feb 17, 2026, 04:10 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes

  2. investigating Feb 17, 2026, 04:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 17, 2026, 05:10 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 17, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 17, 2026, 05:32 PM UTC

    This incident has been resolved.

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