Resolved after 25 minutes, affecting API and UI, on February 14, 2025.
A fix has been deployed and we are monitoring the resolves to ensure the outage has been fully resolved.
Affected components
APIUI
Update timeline
- investigating Feb 14, 2025, 11:54 PM UTC
We're experiencing an elevated level of service errors from the Bigeye Platform UI and are currently looking into the issue. API users are not affected. Next update: 30 minutes
- monitoring Feb 15, 2025, 12:00 AM UTC
A fix has been deployed and we are monitoring the resolves to ensure the outage has been fully resolved.
- resolved Feb 15, 2025, 12:20 AM UTC
The incident has been resolved. All services are back online and healthy.
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