BigCommerce Outage History

BigCommerce is up right now

Pingoru has recorded 148 incidents for BigCommerce: 120 in the last 12 months and 33 in the last 90 days.

Source: status.bigcommerce.com

148incidents recorded
120last 12 months
33last 90 days
3 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct16
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct4%
Pingoru began tracking BigCommerce in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261120 of 720 (3%)
May 20261563 of 744 (9%)
June 20261653 of 720 (7%)
July 20261359 of 744 (8%)
August 2026815 of 744 (2%)
September 2026820 of 720 (3%)
October 20261626 of 591 (4%)

Incidents, newest first

Minor October 14, 2025 Issues with completing checkout 50m Checkout & Payment Processing

Started Oct 14, 2025, 12:05 PM UTC· resolved Oct 14, 2025, 12:55 PM UTC

  1. investigating Oct 14, 2025, 12:05 PM UTC

    Commerce engineers are investigating reports where customers are not able to complete checkout on a subset of stores.

  2. identified Oct 14, 2025, 12:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 14, 2025, 12:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 13, 2025 Payments with Paypal 42m Checkout & Payment Processing

Started Oct 13, 2025, 02:58 PM UTC· resolved Oct 13, 2025, 03:40 PM UTC

  1. investigating Oct 13, 2025, 02:58 PM UTC

    Commerce engineers are investigating reports processing payments with Paypal for a subset of stores

  2. identified Oct 13, 2025, 03:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 13, 2025, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 12, 2025 Webhooks delayed 54m API & Webhooks

Started Oct 12, 2025, 02:46 PM UTC· resolved Oct 12, 2025, 03:41 PM UTC

  1. investigating Oct 12, 2025, 02:46 PM UTC

    Commerce engineers are investigating a delay in webhooks processing for a subset of stores.

  2. monitoring Oct 12, 2025, 03:34 PM UTC

    Webhooks delivery rate has returned to normal. Commerce engineers are continuing to monitor.

  3. investigating Oct 12, 2025, 03:34 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 12, 2025, 03:41 PM UTC

    This incident has been resolved.

Read the full incident report →