Resolved after 3 hours 47 minutes, affecting Player and Dashboard and 1 more, on September 17, 2026.
The incident has been resolved.
Affected components
Update timeline
- investigating Sep 17, 2026, 11:08 AM UTC
We're currently investigating an elevated number of errors on the BeyondWords API.
- monitoring Sep 17, 2026, 11:14 AM UTC
We've implemented a fix and are actively monitoring the affected components.
- monitoring Sep 17, 2026, 11:19 AM UTC
The affected components are experiencing slightly delayed response times. We're monitoring the impact and actively working on restoring standard operational latency.
- monitoring Sep 17, 2026, 11:58 AM UTC
The affected components are back to normal. We're continuing to monitor the services and remedy the impacts of the degradation.
- resolved Sep 17, 2026, 02:55 PM UTC
The incident has been resolved.
- resolved Sep 17, 2026, 02:55 PM UTC
The incident has been resolved.
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