Betty Blocks Outage History
Betty Blocks is up right nowPingoru has recorded 51 incidents for Betty Blocks: 25 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 16 of 720 (2%) |
| July 2026 | 3 | 170 of 744 (23%) |
| August 2026 | 5 | 12 of 744 (2%) |
| September 2026 | 4 | 50 of 720 (7%) |
| October 2026 | 1 | 2 of 591 (0%) |
Incidents, newest first
Notice August 18, 2025 Betty Blocks Assets failing to load –
Started Aug 18, 2025, 03:30 PM UTC· resolved Aug 18, 2025, 03:30 PM UTC
- resolved Aug 19, 2025, 09:52 AM UTC
We are writing to inform you about the following: Recently, there was an issue regarding obtaining and fetching assets coming from the Betty Blocks asset domain. This caused customer applications to no longer make use of assets that are hosted on our Betty Blocks Asset domain. All applications are able to access the asset provider again.
Major August 14, 2025 Classic Betty Blocks stylesheets failing to load on NL3 and NL4 zone 50m Classic Endpoints, Classic Endpoints
Started Aug 14, 2025, 02:57 PM UTC· resolved Aug 14, 2025, 03:48 PM UTC
- investigating Aug 14, 2025, 02:57 PM UTC
We’re currently investigating an issue causing stylesheets to fail to load on classic endpoints.
- identified Aug 14, 2025, 03:07 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 14, 2025, 03:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 14, 2025, 03:48 PM UTC
This incident has been resolved.
Notice August 8, 2025 Notice: Actions and Monitoring reset –
Started Aug 08, 2025, 09:00 AM UTC· resolved Aug 08, 2025, 09:00 AM UTC
- resolved Aug 08, 2025, 09:27 AM UTC
We are writing to inform you about an upcoming upgrade to our hosting services. As part of this upgrade, the historical metrics for your Classic Actions and Monitoring pages will be cleared. Once your actions run again for the first time after the upgrade, new metrics will begin to populate automatically. This change is required to ensure compatibility with the upgraded system and to provide improved performance moving forward.
Minor July 4, 2025 Creating file properties does not work on NL1 3d 2h
Started Jul 04, 2025, 10:05 AM UTC· resolved Jul 07, 2025, 12:31 PM UTC
- investigating Jul 04, 2025, 10:05 AM UTC
This issue is currently being investigated.
- investigating Jul 04, 2025, 11:27 AM UTC
We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: - NL1 We are still identifying the affected components. The impact appears to be minimal, so you may not notice any significant difference. We will continue to keep you updated.
- resolved Jul 07, 2025, 12:31 PM UTC
We would like to inform you that the issue related to creating file properties and uploading files in your application on the NL1 zone has been mitigated. If you are still experiencing any issues with creating file properties or uploading files, please contact us at [email protected] or reach out to us via the chat.
Major June 16, 2025 Partial Outage on NL3, NL4, and NL6 1h 44m DataAPI, ActionsAPI, DataAPI, DataAPI and 2 more
Started Jun 16, 2025, 12:43 PM UTC· resolved Jun 16, 2025, 02:28 PM UTC
- investigating Jun 16, 2025, 12:43 PM UTC
We are writing to inform you that our platform is currently experiencing an unexpected outage. This means that applications running on the below-mentioned zones can be temporarily unavailable, and you may not be able to access our services. We understand this is disruptive, and we sincerely apologize for any inconvenience this may cause. Our team is working with the highest priority on this to identify the root cause of the issue and restore services as quickly as possible. The following zones and components are currently affected by this outage: Affected Zones: - Public zone NL3 - Public zone NL4 - Public zone NL6 Affected Components: - Data API - Requesting information could result in an error. - Actions API - Attempting to compile your actions could result in an Artifact Storage Error.
- investigating Jun 16, 2025, 12:57 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 16, 2025, 02:10 PM UTC
The Product department has successfully restored the issue regarding the partial outage on the public NL3, NL4, and NL6 zones. It is now possible to be able to compile your actions again, and your application should no longer return the error you are experiencing. Please note that this implementation might take time to take effect. We will be continuing to monitor its behaviour and will provide another update when all services are working as expected again.
- resolved Jun 16, 2025, 02:28 PM UTC
We are happy to announce that the outage affecting the zone(s) NL3, NL4, and NL6 have now been fully resolved, and all services are back online. In case you experience any further issues, please do not hesitate to contact our support team via Intercom, or at [email protected].
Minor May 19, 2025 Degraded performance on NL6 Zone, 17-05-2025 – ActionsAPI
Started May 19, 2025, 12:49 PM UTC· resolved May 19, 2025, 12:49 PM UTC
- resolved May 19, 2025, 12:49 PM UTC
Resolved - Hi, We are writing to inform you about a temporary period of degraded performance on the NL6 zone. During this time, you may have experienced scheduled actions that skipped or stopped running since May 17th. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may have caused to your workflow. Thank you for your patience and understanding in this matter. Kind regards, The Support Team
Minor May 18, 2025 Important Notice: Degraded performance on NL6 –
Started May 18, 2025, 09:30 AM UTC· resolved May 18, 2025, 09:30 AM UTC
- resolved May 19, 2025, 03:12 AM UTC
Hi, We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. We understand that degraded performance can be frustrating, and we sincerely apologize for any inconvenience this may cause to your workflow. Our engineers are working diligently to pinpoint the root cause and implement the necessary fixes. We will provide updates on our progress and, if possible, give an estimated time to resolution as they become available. You can stay informed by checking our status page at https://status.bettyblocks.com, or by subscribing to updates on this page. Thank you for your patience and understanding as we work to restore full performance. Kind regards, The Support Team Update: The team was able to resolve the issues that were present on Sunday the 18th of May. This was monitored and eventually labelled as resolved by our Product department. The NL6 zone is working as expected again.
Major May 15, 2025 Outage on NL4 30m Classic Background Actions, Classic Endpoints, Classic Backoffice, ActionsAPI
Started May 15, 2025, 07:15 AM UTC· resolved May 15, 2025, 07:45 AM UTC
- identified May 15, 2025, 08:58 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 15, 2025, 12:08 PM UTC
This incident has been resolved.
Critical April 1, 2025 Outage on Private Zone 1 42m
Started Apr 01, 2025, 09:37 AM UTC· resolved Apr 01, 2025, 10:20 AM UTC
- identified Apr 01, 2025, 10:01 AM UTC
We are currently experiencing an issue that prevents applications from functioning. Backoffice functionalities and frontend runtime may be unavailable. Our team is actively working on a resolution.
- monitoring Apr 01, 2025, 10:06 AM UTC
The Product department has implemented a fix to the zone. This resulted in application backoffices and frontend pages to be available again. We are monitoring the stability of the zone.
- resolved Apr 01, 2025, 10:20 AM UTC
The incident has been resolved.
Critical March 17, 2025 Bettyblocks.com Unreachable on Private Zone 10 –
Started Mar 17, 2025, 04:00 PM UTC· resolved Mar 17, 2025, 04:00 PM UTC
- resolved Mar 17, 2025, 07:21 PM UTC
Earlier today, bettyblocks.com on Private Zone 10 experienced an outage, displaying a 503 status code and the message “This website is under heavy load.” The issue resolved itself within 15 minutes without intervention. We are continuing to monitor for any further disruptions.
Critical March 17, 2025 File upload outage. –
Started Mar 17, 2025, 08:00 AM UTC· resolved Mar 17, 2025, 08:00 AM UTC
- resolved Mar 17, 2025, 12:08 PM UTC
We experienced an outage with file uploads via the Backoffice and frontend across all Betty Blocks zones. Attempts to upload files resulted in connection errors due to an issue with our assets provider. This issue has now been fully resolved, and file uploads are functioning as expected. We apologize for any inconvenience and appreciate your patience
Minor March 14, 2025 Degraded Performance on NL4 27m Classic Background Actions, Classic Endpoints, Classic Backoffice
Started Mar 14, 2025, 07:32 AM UTC· resolved Mar 14, 2025, 08:00 AM UTC
- monitoring Mar 14, 2025, 07:32 AM UTC
There was an issue on the NL4 zone, which resulted in degraded performance, impacting the Backoffice, Custom endpoints and Betty5 Actions. A fix has been implemented and we are currently monitoring the situation.
- monitoring Mar 14, 2025, 07:54 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 14, 2025, 08:00 AM UTC
The incident has been resolved. All operations are working again.
Minor March 11, 2025 NoSuchKey Error on uploaded files –
Started Mar 11, 2025, 11:00 PM UTC· resolved Mar 11, 2025, 11:00 PM UTC
- resolved Mar 14, 2025, 04:18 PM UTC
Due to a bug with our assets provider, you may experience issues with recently uploaded files. This issue only occurs when a file is deleted and immediately re-uploaded, for example regenerating a PDF via the back office or a Betty5 action. This may cause the upload to fail and result in a NoSuchKey error. We have implemented a fix to prevent this issue from recurring. To resolve this issue for existing files, please re-upload or regenerate the file. We sincerely apologize for any inconvenience this may cause. Thank you for your understanding.
Minor February 25, 2025 Expired cookie on webblocks.com causing login access issues – Classic Endpoints, Classic Endpoints, Classic Endpoints, Classic Endpoints and 10 more
Started Feb 25, 2025, 10:37 AM UTC· resolved Feb 25, 2025, 10:37 AM UTC
- resolved Feb 25, 2025, 10:37 AM UTC
Due to a security upgrade, we have changed the way cookies are handled. Since client devices cannot be updated automatically, you may experience authentication issues on your bettywebblocks pages. To resolve this, please clear your cookies and log in again. If you're experiencing authentication issues due to our recent security upgrade, clearing your cookies may help. Follow the steps below based on your browser and device: For Google Chrome 1. Open Chrome and click the three-dot menu in the top-right corner. 2. Select Settings > Privacy and security > Cookies and other site data. 3. Click See all site data and permissions, then search for "rack.session.bb". 4. Click the trash icon next to the site data to delete cookies. 5. Restart Chrome and log in again. For Safari (Mac) 1. Open Safari and go to Safari > Settings (or Preferences). 2. Select the Privacy tab and click Manage Website Data. 3. Search for "rack.session.bb" and select Remove. 4. Click Done, restart Safari, and log in again. For Microsoft Edge 1. Open Edge and click the three-dot menu in the top-right corner. 2. Select Settings > Privacy, search, and services. 3. Under Clear browsing data, click Choose what to clear. 4. Select Cookies and other site data, then click Clear now. 5. Restart Edge and log in again. If you continue experiencing issues, try clearing all cookies or using a different browser.
Minor December 3, 2024 Degraded performance import and export classic back-office, all zones 1h 22m
Started Dec 03, 2024, 09:33 AM UTC· resolved Dec 03, 2024, 10:55 AM UTC
- investigating Dec 03, 2024, 09:33 AM UTC
We are currently investigating this issue.
- monitoring Dec 03, 2024, 10:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2024, 10:55 AM UTC
This incident has been resolved, a Post-Mortem report will folow.