Resolved on March 11, 2025.
Due to a bug with our assets provider, you may experience issues with recently uploaded files. This issue only occurs when a file is deleted and immediately re-uploaded, for example regenerating a PDF via the back office or a Betty5 action. This may cause the upload to fail and result in a NoSuchKey error. We have implemented a fix to prevent this issue from recurring. To resolve this issue for existing files, please re-upload or regenerate the file. We sincerely apologize for any inconvenience this may cause. Thank you for your understanding.
Update timeline
- resolved Mar 14, 2025, 04:18 PM UTC
Due to a bug with our assets provider, you may experience issues with recently uploaded files. This issue only occurs when a file is deleted and immediately re-uploaded, for example regenerating a PDF via the back office or a Betty5 action. This may cause the upload to fail and result in a NoSuchKey error. We have implemented a fix to prevent this issue from recurring. To resolve this issue for existing files, please re-upload or regenerate the file. We sincerely apologize for any inconvenience this may cause. Thank you for your understanding.
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