Betty Blocks incident

Creating file properties does not work on NL1

Resolved after 3 days 2 hours, on July 4, 2025.

resolved Jul 07, 2025, 12:31 PM UTC

We would like to inform you that the issue related to creating file properties and uploading files in your application on the NL1 zone has been mitigated. If you are still experiencing any issues with creating file properties or uploading files, please contact us at [email protected] or reach out to us via the chat.

Started
Jul 04, 2025, 10:05 AM UTC
Resolved
Jul 07, 2025, 12:31 PM UTC
Duration
3d 2h
Detected by Pingoru
Jul 04, 2025, 10:05 AM UTC

Update timeline

  1. investigating Jul 04, 2025, 10:05 AM UTC

    This issue is currently being investigated.

  2. investigating Jul 04, 2025, 11:27 AM UTC

    We are writing to inform you about a temporary period of degraded performance you may currently be experiencing on our platform. Our team is aware of this issue and is actively working to identify and resolve it as quickly as possible. During this time, you may experience slower loading times, occasional delays in processing, or intermittent responsiveness in certain areas of the platform. The following zones and components are currently affected: Affected Zones: - NL1 We are still identifying the affected components. The impact appears to be minimal, so you may not notice any significant difference. We will continue to keep you updated.

  3. resolved Jul 07, 2025, 12:31 PM UTC

    We would like to inform you that the issue related to creating file properties and uploading files in your application on the NL1 zone has been mitigated. If you are still experiencing any issues with creating file properties or uploading files, please contact us at [email protected] or reach out to us via the chat.

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