Betty Blocks incident

Betty Blocks assets failing to load on all US region zones (us2, ca4 and private zones 10, 13 and 17)

Resolved after 2 hours 17 minutes, affecting IDE and IDE and 1 more, on August 18, 2025.

monitoring Aug 18, 2025, 04:15 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 18, 2025, 03:30 PM UTC
Resolved
Aug 18, 2025, 05:48 PM UTC
Duration
2h 17m
Detected by Pingoru
Aug 18, 2025, 03:30 PM UTC

Affected components

IDEIDEIDEIDEIDE

Update timeline

  1. investigating Aug 18, 2025, 03:30 PM UTC

    We are currently experiencing issues with uploaded files and public files. Some files may not load or be accessible.

  2. identified Aug 18, 2025, 03:35 PM UTC

    We have identified the issue and our team is working on a fix.

  3. monitoring Aug 18, 2025, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 18, 2025, 05:48 PM UTC

    This incident has been resolved.

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