Betty Blocks incident
Unable to authenticate when using the Betty Authentication Profile
Resolved on October 2, 2025.
We are writing to inform you that our platform was experiencing an unexpected outage. This means that applications running on the below-mentioned zones were temporarily unavailable, and you may not have been able to access our services. The following zones and components were affected by this outage: Affected Zones: - All zones are affected. Affected Components: Betty Blocks Authentication profile: runtime of the application - The functionality to log into the runtime of the application (your_application.betty.app) was unavailable. The issue has been mitigated and resolved by our Product department. All functionalities are available for use again. Thank you so much for your patience and understanding. If you experience any further issues, please do not hesitate to contact our support team via Intercom, or reach out to us via [email protected].
Update timeline
- resolved Oct 03, 2025, 12:26 PM UTC
We are writing to inform you that our platform was experiencing an unexpected outage. This means that applications running on the below-mentioned zones were temporarily unavailable, and you may not have been able to access our services. The following zones and components were affected by this outage: Affected Zones: - All zones are affected. Affected Components: Betty Blocks Authentication profile: runtime of the application - The functionality to log into the runtime of the application (your_application.betty.app) was unavailable. The issue has been mitigated and resolved by our Product department. All functionalities are available for use again. Thank you so much for your patience and understanding. If you experience any further issues, please do not hesitate to contact our support team via Intercom, or reach out to us via [email protected].
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