Bettermode incident

Major outage in community services

Resolved after 32 minutes, affecting Community Service (Legacy) and Gateway Service (Legacy) and 1 more, on November 4, 2025.

investigating Nov 04, 2025, 03:59 PM UTC

We are continuing to investigate this issue.

Started
Nov 04, 2025, 03:28 PM UTC
Resolved
Nov 04, 2025, 04:01 PM UTC
Duration
32m
Detected by Pingoru
Nov 04, 2025, 03:28 PM UTC

Affected components

Community Service (Legacy)Gateway Service (Legacy)Analytics & Audit LogsApps & IntegrationsAuthentication & SSOContent ServicesInstant Messaging ServicesMedia ServicesMember ManagementNotifications & Email Delivery

Update timeline

  1. investigating Nov 04, 2025, 03:28 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 04, 2025, 03:57 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 04, 2025, 03:59 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 04, 2025, 04:01 PM UTC

    This incident has been resolved.

Your product runs on more than Bettermode

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →