Bettermode incident

Service disruption on US sites.

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Resolved after 1 hour 58 minutes, affecting Community Service (Legacy), on February 12, 2026.

monitoring Feb 12, 2026, 07:22 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 12, 2026, 06:53 AM UTC
Resolved
Feb 12, 2026, 08:52 AM UTC
Duration
1h 58m
Detected by Pingoru
Feb 12, 2026, 06:53 AM UTC

Affected components

Community Service (Legacy)

Update timeline

  1. investigating Feb 12, 2026, 06:53 AM UTC

    We are currently investigating this issue.

  2. identified Feb 12, 2026, 07:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 07:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 08:52 AM UTC

    This incident has been resolved.

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