Resolved after 7 hours 38 minutes, affecting Authentication & SSO and Authentication & SSO and 1 more, on June 9, 2026.
The fix has been deployed on all environments and systems are back to full operation
Affected components
Update timeline
- monitoring Jun 09, 2026, 05:48 PM UTC
A bad rollout on our canary servers resulted in 10% of traffic being routed to broken services. We have rolled back the changes and are monitoring the issue.
- identified Jun 09, 2026, 10:44 PM UTC
The issue has been further isolated to issues with the internal routing between the backend services. A fix is underway
- identified Jun 09, 2026, 10:59 PM UTC
A fix has been deployed on the EU services and looks to be working. It is being deployed to US now
- resolved Jun 10, 2026, 12:38 AM UTC
The fix has been deployed on all environments and systems are back to full operation
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Amazon Web Services