Bettermode incident

Partial Community Downtime

Resolved after 44 minutes, affecting Community Service (Legacy) and Gateway Service (Legacy), on January 8, 2025.

monitoring Jan 08, 2025, 07:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 08, 2025, 07:00 PM UTC
Resolved
Jan 08, 2025, 07:45 PM UTC
Duration
44m
Detected by Pingoru
Jan 08, 2025, 07:00 PM UTC

Affected components

Community Service (Legacy)Gateway Service (Legacy)

Update timeline

  1. investigating Jan 08, 2025, 07:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 08, 2025, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 08, 2025, 08:43 PM UTC

    This incident has been resolved.

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