Better Stack incident

Delayed email notifications due to AWS outage

Resolved after 1 hour 58 minutes, affecting Telemetry (Telemetry) and Uptime (Uptime), on October 20, 2025.

investigating Oct 20, 2025, 07:31 AM UTC

We are seeing elevated error rates in our email delivery service due to an ongoing AWS outage. As a result, some notification emails may be delayed. Uptime monitoring and data processing are fully operational.

Started
Oct 20, 2025, 07:31 AM UTC
Resolved
Oct 20, 2025, 09:29 AM UTC
Duration
1h 58m
Detected by Pingoru
Oct 20, 2025, 07:31 AM UTC

Affected components

Telemetry (Telemetry)Uptime (Uptime)

Update timeline

  1. investigating Oct 20, 2025, 07:31 AM UTC

    We are seeing elevated error rates in our email delivery service due to an ongoing AWS outage. As a result, some notification emails may be delayed. Uptime monitoring and data processing are fully operational.

  2. resolved Oct 20, 2025, 09:29 AM UTC

    Email deliveries are back to normal.

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