Better Stack incident

Queries/Ingestion in eu-nbg-2 degraded

Resolved after 35 minutes, affecting Telemetry (Telemetry), on November 26, 2025.

resolved Nov 26, 2025, 01:55 PM UTC

Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected. We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally. Thanks a lot for your patience and let us know at `[email protected]` if anything!

Started
Nov 26, 2025, 01:20 PM UTC
Resolved
Nov 26, 2025, 01:55 PM UTC
Duration
35m
Detected by Pingoru
Nov 26, 2025, 01:20 PM UTC

Affected components

Telemetry (Telemetry)

Update timeline

  1. investigating Nov 26, 2025, 01:20 PM UTC

    We’re currently seeing elevated query latency and temporary failures in our eu-nbg-2 cluster. Incoming data is being ingested, but processing might be delayed for some of the sources, and some queries might also fail or return incomplete results. Our engineering team is actively working on this and the backlog is already being reduced and we expect full recovery shortly. We’ll keep this page updated as soon as we have any more updates.

  2. resolved Nov 26, 2025, 01:55 PM UTC

    Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected. We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally. Thanks a lot for your patience and let us know at [email protected] if anything!

  3. resolved Nov 26, 2025, 01:55 PM UTC

    Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected. We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally. Thanks a lot for your patience and let us know at `[email protected]` if anything!

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