Better Stack incident

Degraded Telemetry queries performance

Resolved after 1 hour 25 minutes, affecting Telemetry (Telemetry), on May 8, 2025.

resolved May 08, 2025, 01:30 PM UTC

Query performance is back to normal and all delayed logs are now being ingested; no data was lost. We’re continuing to monitor the system to ensure everything remains stable. Thank you for your patience and for bearing with us. If you observe any lingering issues, please let us know at `[email protected]`.

Started
May 08, 2025, 12:05 PM UTC
Resolved
May 08, 2025, 01:30 PM UTC
Duration
1h 25m
Detected by Pingoru
May 08, 2025, 12:05 PM UTC

Affected components

Telemetry (Telemetry)

Update timeline

  1. investigating May 08, 2025, 12:05 PM UTC

    We are currently investigating an issue causing intermittent delays in log ingestion and slower query performance for some customers. Our engineering team is working to restore full service as quickly as possible. We'll make sure to keep you posted once there are more details. Thanks a lot for your patience!

  2. resolved May 08, 2025, 01:30 PM UTC

    Query performance is back to normal and all delayed logs are now being ingested; no data was lost. We’re continuing to monitor the system to ensure everything remains stable. Thank you for your patience and for bearing with us. If you observe any lingering issues, please let us know at [email protected].

  3. resolved May 08, 2025, 01:30 PM UTC

    Query performance is back to normal and all delayed logs are now being ingested; no data was lost. We’re continuing to monitor the system to ensure everything remains stable. Thank you for your patience and for bearing with us. If you observe any lingering issues, please let us know at `[email protected]`.

Your product runs on more than Better Stack

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →