Resolved after 1 day 19 hours, affecting Connections, on October 21, 2026.
We are continuing to monitor for any further issues. NEXT UPDATE: October 23, 2026 at 10AM CDT
Affected components
Update timeline
- investigating Oct 21, 2026, 12:49 PM UTC
Bazaarvoice has identified an issue affecting Portal reports. Clients using the Connections reporting templates may see stale data in on-demand reports, and scheduled reports for those templates aren't being sent. All regions are affected. Bazaarvoice engineers have identified the root cause of the issue and are working on a fix. NEXT UPDATE: October 21st, 2026 at 16:00 UTC+3
- monitoring Oct 21, 2026, 12:51 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 21, 2026, 08:26 PM UTC
We are continuing to monitor for any further issues. NEXT UPDATE: October 22nd, 2026 at 10AM CDT
- monitoring Oct 22, 2026, 02:55 PM UTC
We are continuing to monitor for any further issues. NEXT UPDATE: October 23, 2026 at 10AM CDT
- resolved Oct 23, 2026, 08:48 AM UTC
This incident has been resolved.
Your product runs on more than Bazaarvoice
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services