Resolved after 3 days 16 hours, affecting Email delivery and Push Delivery and 1 more, on February 28, 2026.
The service has been restored and has been under monitoring for 48 hours with no regressions observed.
Affected components
Update timeline
- identified Feb 28, 2026, 03:02 PM UTC
We are investigating delays affecting CEP campaigns (one shot & recurring). As of writing, processing is approximately 1 hour behind schedule. In-app messages and automations are not affected. Campaigns will be sent to the expected users as the backlog clears.
- monitoring Feb 28, 2026, 03:31 PM UTC
CEP campaigns (one-shot and recurring automations) are back to normal. The backlog was fully processed at 16:25 CET, and campaigns sent as of now work as expected. No data has been lost.
- resolved Mar 04, 2026, 07:35 AM UTC
The service has been restored and has been under monitoring for 48 hours with no regressions observed.
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