Resolved after 3 hours 8 minutes, on July 13, 2025.
Between 18:05 and 19:08 GMT+2, our Trigger Automations component experienced an issue that prevented new trigger events from being processed in real-time. This resulted in delayed communications, including emails, push notifications, and SMS, for up to one hour. Our engineering team identified and resolved the underlying issue, restoring normal operations by 19:06 GMT+2. A backlog of delayed events was fully processed by 19:08 GMT+2. All systems are now operating normally. We sincerely apologize for any disruption this may have caused.
Update timeline
- resolved Jul 13, 2025, 05:33 PM UTC
Between 18:05 and 19:08 GMT+2, our Trigger Automations component experienced an issue that prevented new trigger events from being processed in real-time. This resulted in delayed communications, including emails, push notifications, and SMS, for up to one hour. Our engineering team identified and resolved the underlying issue, restoring normal operations by 19:06 GMT+2. A backlog of delayed events was fully processed by 19:08 GMT+2. All systems are now operating normally. We sincerely apologize for any disruption this may have caused.
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