Resolved after 1 hour 4 minutes, affecting Email delivery and Push Delivery and 1 more, on August 7, 2025.
We have rolled back the database maintenance operation, and all automation triggers have now processed their backlog. All CEP campaigns with Push, Email & SMS are now back online. We are actively monitoring the situation and will provide further updates as we progress.
Affected components
Update timeline
- identified Aug 07, 2025, 09:21 AM UTC
Following a maintenance operation on our data‑storage system, CEP automation triggers have been processing more slowly than expected. Our engineering team is analysing the issue and working to restore normal performance. We will provide further updates as soon as we have more information.
- monitoring Aug 07, 2025, 10:12 AM UTC
We have rolled back the database maintenance operation, and all automation triggers have now processed their backlog. All CEP campaigns with Push, Email & SMS are now back online. We are actively monitoring the situation and will provide further updates as we progress.
- resolved Aug 07, 2025, 10:25 AM UTC
This incident has been resolved.
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