Batch incident

Delays in CEP event processing

Resolved after 4 hours, affecting Data ingestion, on September 23, 2026.

resolved Sep 23, 2026, 12:27 PM UTC

On September 23, CEP event ingestion was delayed during two separate periods. Between 07:00 and 09:06 CEST, less than 1% of events sent through our mobile SDKs were processed with delay. Between 10:00 and 11:00 CEST, the delay affected all CEP event ingestion, both API and SDK. Processing has returned to normal and the backlog is fully processed.

Started
Sep 23, 2026, 05:00 AM UTC
Resolved
Sep 23, 2026, 09:00 AM UTC
Duration
4h
Detected by Pingoru
Sep 23, 2026, 05:00 AM UTC

Affected components

Data ingestion

Update timeline

  1. resolved Sep 23, 2026, 12:27 PM UTC

    On September 23, CEP event ingestion was delayed during two separate periods. Between 07:00 and 09:06 CEST, less than 1% of events sent through our mobile SDKs were processed with delay. Between 10:00 and 11:00 CEST, the delay affected all CEP event ingestion, both API and SDK. Processing has returned to normal and the backlog is fully processed.

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