Batch incident

Elevated API Error Rate

Resolved after 1 hour 49 minutes, on September 16, 2026.

resolved Sep 16, 2026, 12:34 PM UTC

Between September 16, 12:00 CEST and 13:30 CEST, some requests to our public APIs returned errors at an elevated rate (approximately 2% of all requests). Affected requests could be safely retried, and all services had returned to normal by 13:49 CEST. The incident was caused by a database issue.

Started
Sep 16, 2026, 10:00 AM UTC
Resolved
Sep 16, 2026, 11:49 AM UTC
Duration
1h 49m
Detected by Pingoru
Sep 16, 2026, 10:00 AM UTC

Update timeline

  1. resolved Sep 16, 2026, 12:34 PM UTC

    Between September 16, 12:00 CEST and 13:30 CEST, some requests to our public APIs returned errors at an elevated rate (approximately 2% of all requests). Affected requests could be safely retried, and all services had returned to normal by 13:49 CEST. The incident was caused by a database issue.

Your product runs on more than Batch

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →