Barracuda MSP incident

Degraded Performance

Resolved after 2 hours 57 minutes, affecting US01 UI and US01 Data, on July 2, 2025.

monitoring Jul 02, 2025, 12:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 02, 2025, 12:30 PM UTC
Resolved
Jul 02, 2025, 03:27 PM UTC
Duration
2h 57m
Detected by Pingoru
Jul 02, 2025, 12:30 PM UTC

Affected components

US01 UIUS01 Data

Update timeline

  1. investigating Jul 02, 2025, 12:30 PM UTC

    We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. investigating Jul 02, 2025, 12:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2025, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 02, 2025, 03:27 PM UTC

    This incident has been resolved.

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