Bandwidth incident

Outbound calling incident

Resolved after 1 hour 13 minutes, affecting Outbound Calling (SIP) - United States, on September 1, 2026.

identified Sep 01, 2026, 04:53 PM UTC

Teams have identified the source of this incident and are working to restore expected network behavior.

Started
Sep 01, 2026, 04:15 PM UTC
Resolved
Sep 01, 2026, 05:29 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 01, 2026, 04:15 PM UTC

Affected components

Outbound Calling (SIP) - United States

Update timeline

  1. investigating Sep 01, 2026, 04:15 PM UTC

    Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.

  2. identified Sep 01, 2026, 04:53 PM UTC

    Teams have identified the source of this incident and are working to restore expected network behavior.

  3. resolved Sep 01, 2026, 07:07 PM UTC

    This incident has been resolved.

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