Resolved after 6 hours 10 minutes, affecting SMS Messaging (SMPP), on August 18, 2026.
Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.
Affected components
SMS Messaging (SMPP)
Update timeline
- investigating Aug 18, 2026, 07:57 AM UTC
Bandwidth teams are investigating an incident impacting some inbound and outbound messages via a specific carrier. Teams are working to restore expected network performance.
- investigating Aug 18, 2026, 07:59 AM UTC
We are continuing to investigate this issue.
- investigating Aug 18, 2026, 11:33 AM UTC
Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.
- resolved Aug 18, 2026, 02:08 PM UTC
This incident has been resolved.
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