Resolved after 4 hours 45 minutes, affecting Inbound Calling (SIP) - United States and Outbound Calling (SIP) - United States, on August 14, 2026.
Teams are observing expected network performance and will monitor for stability.
Affected components
Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United States
Update timeline
- investigating Aug 14, 2026, 01:30 PM UTC
Bandwidth is investigating an incident impacting a subset of voice traffic transversing our JFK Datacenter. Impacted traffic may retry via a redundant datacenter.
- monitoring Aug 14, 2026, 01:40 PM UTC
Teams are observing expected network performance and will monitor for stability.
- resolved Aug 14, 2026, 06:15 PM UTC
This incident has been resolved.
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