Bandwidth incident
+52 Country Code Prepended to Calling Number - BWI Platform Incident
Minor Vendor's status page →
Resolved after 1 day 5 hours, affecting Bandwidth International (fka Voxbone) Portal, on July 30, 2026.
We continue to monitor for stability.
Affected components
Bandwidth International (fka Voxbone) Portal
Update timeline
- investigating Jul 30, 2026, 05:51 PM UTC
Bandwidth teams are investigating an incident where the +52 Country Code is being prepended to the calling number. This is isolated to a specific carrier and a sub-set of traffic.
- investigating Jul 30, 2026, 05:51 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 31, 2026, 12:38 AM UTC
Teams are observing expected calling behaviors. We will monitor for stability.
- monitoring Jul 31, 2026, 05:44 PM UTC
We continue to monitor for stability.
- resolved Jul 31, 2026, 11:02 PM UTC
This incident has been resolved.
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