Bandwidth incident

Outbound Calling Incident - Germany

Resolved after 2 hours 45 minutes, affecting Outbound Calling - Germany, on July 20, 2026.

monitoring Jul 20, 2026, 12:36 PM UTC

Teams are observing expected calling behavior and will monitor for stability.

Started
Jul 20, 2026, 10:07 AM UTC
Resolved
Jul 20, 2026, 12:53 PM UTC
Duration
2h 45m
Detected by Pingoru
Jul 20, 2026, 10:07 AM UTC

Affected components

Outbound Calling - Germany

Update timeline

  1. investigating Jul 20, 2026, 10:07 AM UTC

    Bandwidth teams are investigating an incident where some outbound German calls are failing to connect as expected.

  2. identified Jul 20, 2026, 10:55 AM UTC

    Teams have identified the source of this incident and are working towards a resolution.

  3. monitoring Jul 20, 2026, 12:36 PM UTC

    Teams are observing expected calling behavior and will monitor for stability.

  4. resolved Jul 20, 2026, 12:53 PM UTC

    This incident has been resolved.

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